Virgin announce superfast 30MB broadband

Landline Comparison reveals Virgin Media announce a 30MB broadband to replace its current 20MB offering.

Last updated -  31/03/2011

Cable broadband provider, Virgin Media (www.virginmedia.com), have announced that a new 30MB landline and broadband deal is to replace it’s existing offering of 20MB broadband. The new service will be offered from 1st February and existing customers, on the 20MB broadband service can upgrade for a one-off payment.

The announcement follows hot on the heels of the continued roll-out last month of Virgin’s ultra-fast 100MB broadband service. The growth in broadband service is seen to match the growing demand from consumers – due largely to more households having multiple PC’s and users accessing more services that require fast download speeds, e.g. on-line gaming and video streaming.

Read more about Broadband Download Speeds in our guide.

Virgin also claim that they will be able to deliver broadband speeds much closer to the ‘up to’ limit than their competitors who use telephone wires to deliver their broadband services.

Jon James, executive director of broadband at Virgin Media explained: “As consumers continually demand more and more from their broadband, the unique power of our next-generation network means that we’re able to turn up the dial to meet their needs. With so many devices connecting to the internet at home these days, our new 30Mb service will give Virgin Media families that extra boost needed to make everything run smoothly, with speeds that don’t slow down depending on where you live.”


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Top 10 Tips For Choosing Broadband

top tips choosing broadband serviceChoosing a new Broadband Service can be a little daunting with so many in the market. Here are our Top Ten Tips on what to consider to get the best deal for you.

Tip 1 – Maximum Download Speed. Often the flashy headline when providers are advertising their broadband services. But think about what you actually use the internet for. There’s no point in paying for ultrafast broadband services if you only use it for emails. Maximum speeds are increasing at a staggering rate with the charge being led by Virgin and BT using their cable  networks. Both of these are now offering services with speeds of up to 100mb/s and both claim that they expect to be offering speeds of up to 300mb/s in 12-24 months!

Tip 2 – Actual Download Speed. Often less well promoted, this is the average speed that users actually get, rather than the maximum possible. If you do need a high speed connection then make sure you check this out. The network used by the broadband service can have a big influence on this.

Tip 3 – Network. Check out what networks are available in your area. Broadband Services can be delivered across several different networks ADSL (the phone network), LLU (an enhanced version of the phone network) or Cable (dedicated cable network). Not all will be available in your area and the network will influence both maximum and actual speeds.

Ofcom’s independent research found that the cable providers came out on top with Virgin’s cable network delivering on average over 90% of it’s ‘up to’ speeds with BT’s Infinity packages just behind at 80%. It’s then a big drop to an average actual speed of 54% of their headline rate for the packages using the old telephone network.

Tip 4 – Usage Limit. Many providers will limit the amount of data (music, films, TV etc) that you can download using their broadband service, although some offer unlimited usage. Before you get carried away with limitless downloads ask yourself if you really need it, if not don’t pay for it. Also make sure you check out whether the ‘unlimited usage’ offer is actually subject to a Fair Usage Policy. These can mean that your broadband speed is throttled back at peak times if you’re a heavy user.

At time of writing only Virgin and Sky offer Broadband Packages with truly unlimited downloads and no fair usage policies, on their top end deals.

Tip 5 – Bundled Deals. Most broadband service providers also offer additional services such as landline and TV. You may be able to make savings by getting them all from one provider. But be careful! It’s easy to get sucked into adding on all sorts of features but when you’ve signed that contract you may find that what started out as a money-saving switch has actually ended up costing you more.

Tip 6 – Upload Speed. Often overlooked by consumers as we tend to download far more than we upload. However if you do need to upload large files (for example for work) then check out the upload speeds for any broadband service you’re considering.

Tip 7 – One off costs. Some broadband providers will charge a One-Off cost to access their broadband service, such as a connection fee. Make sure you factor this in to your total spending plan.

Tip 8 – Monthly charge. This is how much the broadband providers will charge each month for their broadband service. With competition high prices are falling. Make sure you’re aware of the monthly cost when considering flashy download speeds or usage limits. If you are going for a bundled Phone & Broadband package make sure you check to see whether the Monthly Line Rental is included in the advertised price. It often isn’t and can add another £10 a month to you total bill.

Tip 9 – Contract Length. 12 months used to be the standard but nowadays you can get a broadband service from anything between 1 and 24 months. Make sure you consider how your broadband usage may change over the length of the contract and that the broadband service you go for will still meet your needs.

Tip 10 – Special Offers. Shouldn’t really be used as a prime reason to pick a broadband service but can be a nice way to differentiate between broadband services that are similar on key points. Offers can range from free months (which can have a real impact on your the total cost of the contract) to nice-to-haves like M&S vouchers.

 

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Fujitsu offer alternative for high speed Broadband Services.

Landline Comparison looks at the proposals by Fujitsu to create a network for superfast Landline and Broadband deals.

Last updated – 13/05/2011

Global giant Fujitsu are planning to lay a fibre optic cable network across the UK capable of delivering superfast Landline and Broadband services direct to the home. The network would take advantage of the fact that BT (www.bt.com) has to open up its infrastructure (such as Poles and Ducts) to competitor networks to provide Landline and Broadband Services.

However, Fujitsu’s plans involve taking the fibre optic cabling right up to the individual homes, as opposed to BT’s fibre-to-the-cabinet Broadband Services.

Whilst Fujitsu would lay the cabling network they would still require UK Internet Service Providers to actually use it to offer their services to customers but Talk Talk (www.talktalk.co.uk) and Virgin Media (www.virginmedia.com) have both expressed strong interest in using it. Currently many UK consumers cannot receive their fujitsu landline and broadband services or Broadband Services via a cable network.

Whilst the proposals may sound rosy to the UK consumers demanding quicker Broadband Services there are a couple of potential problems that will need to be overcome. Firstly, Fujitsu would need Government funding of around £500m, which would be virtually all of the money the Government has set aside to deliver superfast broadband services to rural parts of the UK. Secondly, BT and 3rd parties such as Fujitsu are currently struggling to reach an agreement on how much BT should charge for using its infrastructure.

However, if the plans do go ahead the move could broaden the provision of superfast broadband services and promote much more competition, which should surely be in the interests of the UK Broadband consumers.

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Broadband services – BT duct pricing still not agreed.

broadband pricingLandline Comparison reports that Ofcom, the Watchdog authority for the UK’s telecommunications industry has revealed it may have to intervene in the pricing row over access to BT’s infrastructure.

Under an agreement reached last year BT (www.bt.com) were instructed to allow other Internet Service Providers to use BT’s Telegraph Poles and Ducts to lay their own fibre cable network. This forms part of the strategy to open up much of the UK to high speed broadband services whilst at the same time promoting competition to protect the consumer’s best interests. Current Landline and Broadband Deals using the high speed networks are restricted to the high population areas that make laying their own cable network worthwhile to ISPs such as Virgin Media.

Under the agreement BT would be able to charge the other ISPs to use its infrastructure but so far the parties involved have been unable to agree a price – with 3rd party ISPs including Talk Talk (www.talktalk.co.uk) and Virgin Media (www.virginmedia.com) writing to the Communications Minister to object to the ‘unreasonable pricing’. With the deadline for agreement of June fast approaching it may well fall to Ofcom to step in to help the parties involved reach a solution. Customers in the rural areas will need access to a new network if they wish to access Landline Deals and Broadband Services with greater delivery speeds.

As Ed Richards, Chief Exec of Ofcom, explained the issue is difficult as the 2 sides occupy such opposing positions, “if price goes up it’s obviously good for BT and if it goes down it’s good for everyone else”.

The issue has the potential to impact on the Government’s stated policy of aiming to have the whole the country able to access superfast broadband by 2015

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